FAQ

1. How does Eatz Hub make money if you don’t charge restaurants commissions?

We earn revenue from the service fee (12–18%) and delivery fee paid by the customer. This way, your profits stay in your business — not ours.

2. Why is there a $350 installation fee?

The $350 covers your Eatz Hub tablet, full setup, and a Google-optimized business page with your menu uploaded. You’ll never pay monthly fees, sales processing fees, or hidden charges — saving you thousands every year. Plus, the tablet is yours to keep with no lease.

3. Do I need to raise my menu prices on Eatz Hub?

No. Unlike other food delivery apps that take up to 30% in commissions, Eatz Hub lets you keep your menu prices exactly as they are in-house. This keeps customers happy and encourages repeat orders.

4. Can I use the same elevated prices I have on other apps?

No. The purpose of Eatz Hub is to give customers the same prices they’d pay in your restaurant, helping them save and allowing you to make the same profit as in-house orders. If you choose to list elevated prices different from your in-house menu, commission fees will apply. This is clearly outlined in our Terms of Service.

5. How quickly can my restaurant be live on Eatz Hub?

Once you’ve registered and paid the setup fee, we can typically have you live within a few days — complete with your tablet, online menu, and Google optimization.