FAQ

1. How does Eatz Hub make money if you don’t charge restaurants commissions?

We earn revenue from the service fee (12–18%) and delivery fee paid by the customer. This way, your profits stay in your business — not ours.

2. Why is there a $389 installation fee?

The $389 covers your complete setup and a full year of service, including 1,000 printed flyers to promote your restaurant and online menu, equipment maintenance, and our hands-on, local support.

You’ll never pay monthly fees, sales processing fees, or hidden charges, helping you keep more of what you earn.

We also take a careful approach to refunds. Instead of automatically refunding an entire order when there’s an issue, we review each case individually and refund only what was actually missing or incorrect, helping protect your restaurant’s revenue.

4. Can I use the same elevated prices I have on other apps?

No. The purpose of Eatzhub is to give customers the same prices they’d pay in your restaurant, helping them save and allowing you to make the same profit as in-house orders. If you choose to list elevated prices different from your in-house menu, commission fees will apply. This is outlined in our Terms of Service.

5. How quickly can my restaurant be live on Eatzhub?

Once you’ve registered and paid the setup fee, we can typically have you live within a five business days — complete with your tablet, online menu, Google optimization and Flyers to help promote your delivery service that saves you and your customers money.

3. Do I need to raise my menu prices on

Eatzhub?

No. Unlike other food delivery apps that take up to 30% in commissions, Eatzhub lets you keep your menu prices exactly as they are in-house. This keeps customers happy and encourages repeat orders.